1. Prohibited Conduct
- Automation — bots, scripts, macros, or any non-human play.
- Collusion — coordinating actions with other players, chip-dumping, soft-play.
- Multi-accounting — more than one account per person, household, IP, device, or payment identifier.
- Exploiting bugs — using engine, ledger, latency, or race-condition defects for gain.
- Fraud — stolen identity, stolen payment credentials, chargebacks, phishing, impersonation of staff.
- Money-laundering & sanctions evasion — see AML Policy.
- Geo evasion — VPN, proxy, or Tor to access from a Restricted Jurisdiction.
- Abuse of promotions — see Bonus Terms.
- Threats or harassment — of staff, other players, or third parties.
2. Detection
We combine cryptographic ledger integrity, statistical analysis, device fingerprinting, IP/geolocation, blockchain analytics, behavioural pattern recognition, and manual review.
3. Response
- Freeze — pending deposits, withdrawals, or gameplay may be paused.
- Investigate — evidence is preserved to an immutable audit log; you will be notified where legally permitted and allowed to respond.
- Decide — depending on severity: warning, limit, temporary suspension, permanent closure.
- Forfeit — where funds are proven to derive from Prohibited Conduct, they may be forfeited in accordance with law. Legitimate deposit principal is returned where identifiable, less costs of investigation.
- Report — where the conduct implicates money-laundering, sanctions, or crime, we file with authorities as required and do not tip off the subject.
4. Chargebacks and Reversals
Because settlement is in USDT on chain, deposits are irreversible. Any attempt to reverse or dispute an on-chain deposit or a KYC-verified withdrawal by fraudulent means is Prohibited Conduct and may be reported to law enforcement.
5. Appeals
You may appeal a suspension by writing to appeals@tethbet.com within 30 days of notification, providing all relevant evidence. Appeals are reviewed by an officer independent of the original decision within 30 days. Appeals outcomes are final on the internal process but do not limit your rights under Disputes & Governing Law.
6. Records
Investigation records, communications, evidence, and decisions are retained for at least 5 years and may be shared with regulators or law enforcement under valid legal process.
7. Contact
Abuse reports: abuse@tethbet.com. Appeals: appeals@tethbet.com.